Participation/Registration Information
Course Registration
- After you have purchased your Zend online training course, please email the Training team itraining@zend.com to register for the class. Please include the first and last name of each participant and their email address.
- Registrations are accepted on a space available basis and no later than 24 business hours prior to the start of the class.
For example, if the class starts Monday at 8am registration must be requested no later than 8am the Friday before. - Detailed login information and class instructions are sent 1-2 days prior to the start of the first session.
- Zend will give a one week written notice via email to registered students, of any schedule changes.
Cancellation or Rescheduling
- Cancellations and rescheduling notifications must be made in writing at least 10 (ten) working days prior to the start of the course. There are no refunds for training course(s).
- When requesting a new registration date, the customer must reschedule the course for a date no later than twelve (12) weeks from the original requested course start date.
- If a cancellation or rescheduling request is received less than 10 (ten) working days before the event, or in the case of absence without prior notice, the course training fee will be forfeited without notice.
- The customer has the right to send another participant as a substitute, provided that any applicable prerequisites have been completed. This change in booking is free of charge. There are no refunds for partial use of services or partial attendance.
- Zend will give a one week written notice via email to registered students, of any schedule changes. There are no refunds for training course(s).
System Requirements
Zend’s online courses are delivered via the Zend Webex Training Center, using your internet connection and VOIP. Test your webex connection!
- Any Operating System with a browser, including Windows 9x/2000/XP, Mac OS 10.2.x or later, or check your system with WebEx here!
- Internet connection (56k and above)
- Speakers and microphone or a headset (if you want to be able to talk with the instructor via voice)
Some courses have additional requirements that are listed in the course description.
