Online/Classroom Training

Course Registration

Cancellation or Rescheduling

  • Cancellations and rescheduling notifications must be made in writing at least 10 (ten) working days prior to the start of the course. There are no refunds for training course(s) however, rescheduling and transfers are allowed.
  • When requesting a new registration date, the customer must reschedule the course for a date no later than twelve (12) weeks from the original requested course start date.
  • If a cancellation or rescheduling request is received less than 10 (ten) working days before the event, or in the case of absence without prior notice, the course training fee will be forfeited without notice.
  • The customer has the right to send another participant as a substitute, provided that any applicable prerequisites have been completed. This change in booking is free of charge. There are no refunds for partial use of services or partial attendance.
  • Zend will give a one week written notice via email to registered students, of any schedule changes. 
  • There are no refunds for training course(s).

System Requirements

Zend’s online courses are delivered via the Zend Webex Training Center, using your internet connection and VOIP. 

  • You can test your system for Webex compatibility here:
  • Any Operating System with a browser, including Windows 9x/2000/XP, Mac OS 10.3.x or later. Please check your system requirements at: System Requirements
  • Internet connection (56k and above)
  • Speakers and microphone or a headset (if you want to be able to talk with the instructor via voice)
  • For some courses, we have created a Virtual Machine using VMWare to provide you with a full, hands-on experience. The instructions for the VMWare information will be sent a few days prior to the start of the course and will require that you have it ready for the first day of the class.

Terms and Conditions

Self Paced Recorded Training

Accessing your Recording

System Requirements

Zend’s recorded training is delivered in a streaming flash format using your internet connection.