Keep Your PHP Apps Secure and Supported
With Zend PHP support, you get automated PHP updates plus on-demand, consultative help from a certified PHP expert for all your applications running:
PHP 5.6 | PHP 7.1 | PHP 7.4 |
Enterprise Support for PHP 5.6 and Newer
From Zend, you can get long-term, mission-critical support for PHP versions no longer supported by the community — such as PHP 5.6 and PHP 7.1 — plus current versions including PHP 7.4.
The community provides comprehensive support for PHP releases for just two years. Zend delivers comprehensive support for PHP releases for at least five years beyond their initial release date, including security and maintenance updates.
Update PHP on Your Schedule with Long-Term Support
Community PHP releases are fully supported for only two years. So, if you depend on the community for timely PHP security parches and bug fixes, you need to continually update your PHP runtimes based on the community’s schedule.
If you don’t keep your PHP runtimes up to date with the community’s support timelines, your PHP applications will have known security vulnerabilities and other issues that can jeopardize application performance and availability.
Save Time and Cut Risk With Automated Updates
When you depend on the community for updates, you need to manually check for, download, and deploy new releases.
With Zend support, you get automatic updates to PHP 5.6, PHP 7.1, and PHP 7.4 runtimes, for both security patches and bug fixes.
On-Demand, Consultative Support
In addition to runtime updates, Zend support comes with on-demand, consultative support for PHP 5.6, PHP 7.1, and PHP 7.4. You can take advantage of 2-hour, mission-critical response times every day of the year. And all support-level options include help with PHP issues and questions around topics such as:
- Installation and upgrades.
- Usage.
- Issue diagnosis.
- Configuration including performance optimizations.
Your PHP Support Options
You can get PHP support from Zend by using either:
Zend Support Options
Choose the right PHP support option to meet your requirements.
Key Differences in Zend Support Options
| ZendPHP Enterprise | Zend Server Enterprise | Zend Server Professional | |
| Long-term PHP Support | ✓ | ✓ | ✓ |
| Response Times | 2-hour, 24/7/365 or 1 business day | 2-hour, 24/7/365 or 1 business day | 1 business day |
| Web Support, Knowledgebase | ✓ | ✓ | ✓ |
| Full-stack Support | ✓ | ✓ | ✕ |
Learn More about Zend Server Support
See the support service-level-agreements (SLAs) for both editions:
Need Support for Your Open Source Stack?
Get Zend Server Plus
If you use Zend Server as well as open source technologies, you can take advantage of a comprehensive support option via Zend Server Plus. In addition to supporting your Zend Server and PHP applications, we support the following open source technologies for Zend Server Plus customers:
- Cent OS and Ubuntu operating systems
- Nginx and Apache web servers
- MySQL, MariaDB, PostgreSQL, and Mongo DB databases
Read the Zend Server Plus datasheet for more information.
