Zend is a big name in the PHP ecosystem, and that made choosing their services a straightforward decision. Their deep PHP expertise and easy-to-integrate LTS builds streamlined our processes—allowing us to deliver value and a stress-free experience to our customers.
mittwald provides sustainable high performance web hosting for thousands of web agencies and freelancers. However, many of their customers’ web applications included outdated PHP versions. mittwald, seeking to provide their customers secure hosting which is compliant with all regulations, reached out to discuss extended support options. Zend facilitated a solution:
- Long Term Support (LTS) for Outdated PHP Versions
- mittwald requires all customers using outdated PHP versions to utilize LTS, minimizing risk and security vulnerability for their web projects.
- Migration and Modernization Opportunities
- mittwald clients can now upgrade on their schedule without compromising security or compliance.
- Responsive 24/7/365 Support
- Zend provided fast and responsive support throughout mittwald’s implementation process.
mittwald Needed Extended PHP Support to Improve Customer Web App Security
As an industry-leading hosting provider, mittwald delivers full-service hosting and 24/7 support to a diverse portfolio of customers. They provide flexible and responsive service, high-performance infrastructure, and secure environments compliant with all required regulations, including GDPR. On every front, mittwald strives to make their customers’ projects and everyday work as seamless as possible through powerful and scalable hosting capabilities.
As security and compliance are top concerns for mittwald, they turned their attention to customers operating on outdated or end of life (EOL) PHP versions. These versions no longer have community support, which makes web applications using these unsupported PHP versions susceptible to CVEs, bugs, and other issues.
mittwald, determined to offer the best hosting experience possible, sought a solution. They wanted to address security and compliance risks, give customers an expanded schedule to pursue PHP updates, and implement upgrades without compromising performance or disrupting the day-to-day work of their customers.
“At mittwald, we view ourselves as a partner for web agencies and freelancers. It’s of the utmost importance that they can run their web applications securely and compliantly for their customers. Zend offers us the quality of service and security we need to make this possible.”
- Philipp Stranghöner, Product Owner at mittwald
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Zend Offered Ongoing LTS Services and Support for mittwald Customers Running EOL PHP Versions
After a few one-on-one conversations, mittwald decided to partner with Zend to offer long term support for managed hosting customers using EOL PHP versions. Zend PHP LTS services offered the flexibility, security, and on-demand support that mittwald required. When the partnership was finalized, the mittwald and Zend teams immediately began the implementation process and rolled out the new LTS PHP builds.
With Zend PHP LTS, mittwald was able to seamlessly integrate security patches and solutions into their customers’ existing infrastructure.
Back to top“Zend PHP LTS services enabled us to automatically upgrade our customers' projects to one of Zend's patched PHP versions while maintaining the accessibility and functionality of their web apps.”
- Philipp Stranghöner, Product Owner at mittwald
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mittwald Customers Experienced Seamless Upgrades for More Secure Applications
mittwald’s goal was to ensure customer web applications running on EOL PHP versions stayed protected against CVEs, bugs, and other security or compliance issues without causing operational disruptions. Using Zend PHP LTS, mittwald accomplished this and more.
mittwald managed hosting customers now receive patched PHP, keeping them secure and compliant. Implementation went so smoothly that the majority of customers barely noticed a difference to their previous PHP versions. These customers can now enjoy the security, improved performance, and peace of mind that comes with using up-to-date PHP versions.
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Why Hosting Providers Choose Zend
Zend helps hosting providers like mittwald deliver instant security to their customers´ web applications. Ready to see how we can support your managed hosting clients? Visit our hosting provider solution page today.